Privacy Policy

Lexie AB (“Lexie”, “we”, “us”) respects your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR).
This policy describes how Lexie collects, uses, stores, and protects personal data of customers and users of the Service.

Processed Information

Lexie may process the following categories of personal data:

Customer Data – contact details, organization data, and account credentials.
Traffic Data – communication metadata such as call duration, time, and connection details.
Technical Data – device and system information necessary for service operation.
Support and Billing Data – invoices, correspondence, and payment details.

Purpose and Legal Basis

Personal data is processed to deliver and maintain the Service, provide support, manage billing, ensure security,
and comply with legal obligations. Processing is based on contractual necessity, legitimate interest, or legal obligation.

Data Retention

Lexie retains personal data only as long as necessary for the stated purposes or as required by law.
Data linked to terminated accounts is deleted or anonymized within sixty (60) days.

Disclosure and Subprocessors

Lexie may engage trusted service providers within the EU/EEA for hosting, communication, and technical support.
All subprocessors are bound by written agreements ensuring confidentiality and GDPR compliance.

Data Security

Lexie applies technical and organizational measures to protect data against unauthorized access, alteration, or destruction.
Access to personal data is limited to authorized personnel bound by confidentiality obligations.

Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal data,
as well as to exercise your right to data portability. You may also file a complaint with the Swedish Authority for Privacy Protection (IMY).
Requests can be submitted to info@lexie.se.

Cookies and Marketing

Lexie uses cookies to ensure functionality and analyze website usage.
Users can manage cookie preferences through browser settings. Lexie may send relevant service information or marketing communications.
Recipients can opt out by contacting info@lexie.se.

Term and Termination

These Terms apply from the date the Customer subscribes to the Service and remain valid until terminated.
Lexie may terminate the Service with immediate effect in case of material breach or unlawful use.
Upon termination, access will cease and Customer data may be deleted within sixty (60) days unless required by law.

Contact

Lexie AB
Sigurdsgatan 20
721 30 Västerås
info@lexie.se